Tag Archives: community management

Designing And Developing Communities of Practice As A Competitive Advantage

A few weeks ago, I gave a talk at the Microsoft Community Summit about communities of practice — their business value, how they are different from other internal and external communities, and strategies for success in starting them up and … Continue reading

Celebrate Community Manager Appreciation Day With Tips From Expert Community Managers

Today is Community Manager Appreciation Day, and we wanted to honor all the work Yammer community managers do daily. It’s their vision, hard work and passion that turns communities from fledgling to thriving. Without further ado, here are the community … Continue reading

Using Yammer For Events

The real magic of enterprise social networking happens when you can use online and offline elements to augment each other. While Yammer creates a participatory environment for digital townhall events, or can even replace some digital and in-person events, have … Continue reading

A Day In The Life Of A Community Manager – A Chat With Phoebe Venkat

Every month, we conduct an online chat in our customer community with customers leading each chat based on their areas of expertise. Last month, community manager extraordinaire Phoebe Venkat shared her expertise on – you guessed it! – Community Management. … Continue reading

Top #Yamcmgr Tips From Community Managers

We asked our Twitter followers to share their best internal community manager tips using the hashtag #yamcmgr. Continue reading