Category Archives: Best Practices

Community Management In Nascent Internal Communities

In a post last week, I explored the success characteristics necessary for an internal community manager. Although these skills and traits apply to all internal community managers across the board, there are some differences that are dictated by the maturity … Continue reading

What Makes A Great Internal Community Manager?

Social tools are easy and intuitive to use, but they are only as good as people using them. As the old adage goes: “Garbage in, garbage out.” As you build out your internal social network, your plan should include an internal … Continue reading

Marching to their Own Beat: Inside Company Culture at Groupon, Zynga, Dropbox and Yammer

This is a guest post by Kyle Lagunas – HR Analyst at Software Advice – and does not represent the official views of Yammer. How do you motivate your team and inspire loyalty? I mean, everyone loves perks. A fully stocked … Continue reading

Developing the Social Management Team

This post was originally published on my personal blog, but I realized that many folks may have missed it. I’ve been around Enterprise 2.0 (or Social Business) for more than 3 yrs now. Since going to my first Enterprise 2.0 conference in … Continue reading