Category Archives: Best Practices

The Social Service Desk – The Future of Call Centers? (Part I)

There’s something of a revolution happening in the way organizations are using Yammer in call centers and help desks around the world today and it’s gathering momentum. Tech-savvy companies are finding that the “Social Service Desk” is playing an ever-important … Continue reading

The Open & Connected Workplace: Building Yammer to be Open

As we mentioned in our posts over the last few weeks, Yammer’s mission is to transform the way people work by helping companies be more open and employees more connected. But let’s talk about work for a second. “Work” can be … Continue reading

Club 35: Serving the people of Belgium better with Yammer

This post was contributed and authored by Elke Wambacq and Thomas De Spiegelaere. Elke Wambacq works for Kind en Gezin (Child and Family) as an HR consultant and teamleader. She is mostly occupied with change management and different projects in HR. Elke … Continue reading

How to Bring Transparency to Work

As one employee, part of a larger company, organization and team, we often get wrapped up in our daily jobs and forget to lift our head up and take a look around. We occasionally may lose sight of how our … Continue reading

Empower Your Employees To Go Beyond Their Job Description

Employee engagement is what separates top-performing companies from the competition. It’s in every company’s best interest to make each employee feel more connected and engaged. Yammer unleashes the full productivity of your workforce by giving every employee a voice, as … Continue reading